Registration Issue Workaround
10/20/2018 3:04:43 PM
Admin
SUBSCRIBER
Joined: Dec 2012
Posts: 1031
Hey Coaches, There is currently a bug with some users trying to enter meets that are receiving an error on the contact page. There should be a patch to fix it coming out in the next few days. But if this is urgent for a registration deadline the workaround is to login to FloTrack, go to account settings, edit profile and change the username to match your MileSplit username. Apparently the issue is tied to the two usernames being different if your accounts are linked. That will fix it, but again there should be a site wide fix coming in soon. Sorry for the inconvenience. Robert
Hey Coaches,

There is currently a bug with some users trying to enter meets that are receiving an error on the contact page. There should be a patch to fix it coming out in the next few days. But if this is urgent for a registration deadline the workaround is to login to FloTrack, go to account settings, edit profile and change the username to match your MileSplit username. Apparently the issue is tied to the two usernames being different if your accounts are linked. That will fix it, but again there should be a site wide fix coming in soon.

Sorry for the inconvenience.
Robert

You must be logged in to comment.

Click Here to Log In.